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Colin Newlyn's avatar

Organisations have been on a relentless path towards eradicating the workmanship of risk. Yay have codified everything, put it all in processes that can be mapped, measured and monitored. individual judgement, what you might call craft, has been squeezed out. It is not valued. Indeed, it is avoided. They are happy to sacrifice upside for certainty, even if that certainty is illusory. Whilst this bring short-term productivity and profits benefits, it is long-term folly. It makes the organisation rigid, unresponsive and disconnected from reality. As the environment becomes more unpredictable and volatile, the organisation is less suited to cope and the strains this causes are becoming more and more evident. And just as strongly ignored.

AI will either hasten the process and increase the fragility of the organisation (and its eventually demise, IMHO) or it will highlight the problem and lead to a reimagination, to embrace and value originality and craft and orientate the organisations around it.

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