If I have to tell you how, I shouldn’t be giving you the job; it is my leadership obligation. It’s that simple.

But utterly forgotten in most organizations and homes!

I am going to enjoy your writing

Expand full comment

"Artisans know how to improvise to get what needs to be done, done; understand the rules well enough to know when and how to break them, and have the confidence to do so. They are not just systems thinkers; they are system doers." That's a keeper. And the idea of the 'manager' being accountable for the 'what' and 'when' but not the 'how' is powerful, and one that's connected with Elliott Jaques's 'requisite organization'. Thanks, Richard.

Expand full comment